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We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Uno de los principales problemas es que Euromoon Casino no tiene un historial de juego en absoluto. Tengo el presentimiento de que estamos tratando con delincuentes cuando se trata de Euromoon Casino.
Ya no quiero meter la colmena. Sinceramente les tengo miedo. I'm absolutely sure that I didn't place the one strange bigger size bet suddenly that was used as an excuse to avoid paying my winnings and framing me to breach the bonus terms.
The altered bet size was exactly twice the amount I played pretty much all the time. That manipulation was done only to one game round.
Gathering information from many respected gambing review and support sites: Askgamblers, ThePogg, etc I have strong hunch that we are dealing with crooks when it comes to Euromoon Casino.
That makes me very pessimistic and sceptic about retrieving my confiscated account balance. The most important thing anymore is that I want to warn others.
First, Euromoon Casino removed my winnings and returned my balance back to my original EUR deposit. But after they were informed that I will spread the word about this and start sending complaints and investigation requests suddenly without any notice or reason they further removed my EUR balance, my comp points and in their messages between the lines tried to make me ask a closure of my account - acting that way, like a teenager's tantrum, is very unprofessional and just exposed their true nature even more.
All in all, I leave this here from my side. I don't want to poke the beehive myself anymore. I'm honestly scared of them. They are dangerous fraudsters in my opinion.
But if you can help with this case, it will be still highly appreciated. Gracias por la respuesta. Thank you for the reply.
As you surely noticed, the casino has very bad rating also on our website. I believe it will be difficult to get a response from them, but I will do my best to help.
I will contact the casino and let you know as soon as there is something new. Si el casino no responde en el plazo establecido, cerraremos la queja como "no resuelta".
We would like to ask the Euromoon Casino to reply to this complaint. Como no hemos recibido ninguna respuesta del casino con respecto al problema, nos vemos obligados a cerrar la queja como 'no resuelta'.
El casino puede reabrir esta queja en cualquier momento. I'm afraid the casino will not reply to your complaint. I tried to contact them repeatedly but I wasn't successful.
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If you want to start playing at an online casino that offers you a wide range of different games and game providers, we definitely recommend you to head to Euromoon casino.
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Big bonuses like this are very rare in the online casino world. Toggle navigation.